State Farm® Insurance Agent Bradford O'Neil
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jillian Winchell
September 4, 2026
5
out of
5
rating by Jillian Winchell
"Livia was awesome to work with! She made it so quick and easy and accomplished everything I needed!"
j wooters
September 4, 2026
5
out of
5
rating by j wooters
"I worked with livia transferring my homeowners and car insurance to State Farm. She was fantastic. The process was seamless. I would recommend her to anyone."
We responded:
"Thank you, j wooters! I'm glad to hear that Livia made your transition to State Farm smooth and easy. We appreciate your recommendation and are here to help with any of your insurance needs. Thanks for choosing us!"
Faiek Ahsan
August 31, 2026
5
out of
5
rating by Faiek Ahsan
"Livia was really helpful throughout the whole process of switching my auto insurance to State Farm! She took the time to walk me through the different coverages, answered all my questions clearly, and made the transition very easy and smooth. She was extremely friendly. Really appreciate all her help and would definitely recommend her!"
We responded:
"Faiek, thank you for taking the time to leave us a review! I’m glad Livia made the switch easy, answered your questions, and helped you understand your options along the way. Don’t hesitate to reach out if you need anything!"
Ann Baer
August 31, 2026
5
out of
5
rating by Ann Baer
"We bought a new car over the weekend and Ra-Chel Hozian helped us out. Everything from getting the new premium paid for to sending us our new insurance id cards. Outstanding service!! Thank you, Ra-Chel!"
We responded:
"Thank you, Ann! I'm really happy to hear that Ra-Chel provided you with outstanding service during your purchase. It's great to know she made the process smooth for you. We're here if you need anything else!"
Gaylord Cook
August 28, 2026
5
out of
5
rating by Gaylord Cook
"State Farm is the absolute best! I've been with them for awhile now and they always offer the best rates on the best policies! They always take care of me! Also, I'd like to give a shout out to Hayden Bissel! She got me the best rates and premiums at a super great low price! If you need insurance with premiums at the absolute lowest price around, call State Farm now!"
We responded:
"Gaylord, thank you for taking the time to leave us a review! I'm happy to hear that you've had such a positive experience with us and that Hayden was able to help you find great rates and policies. We appreciate your support and are glad to have you with us. Let us know if we can help with anything else!"
Dan Fannon
August 28, 2026
5
out of
5
rating by Dan Fannon
"Thalia Cruz did a wonderful job helping me switch to State Farm!"
We responded:
"Thank you, Dan! I'm happy to hear that Thalia made your transition to State Farm smooth and easy. We're glad to have you with us. Feel free to reach out if you need anything else!"
Maryah Ackerman
August 25, 2026
5
out of
5
rating by Maryah Ackerman
"Ryan was amazing! He made it so easy to swap over! This was the easiest policy transition I've ever had! Thank you!"
We responded:
"Hey, Maryah! Thank you for recognizing Ryan and how easy he made your transition. We appreciate hearing that he made the entire process so straightforward!"
Marilyn Klearman
August 21, 2026
5
out of
5
rating by Marilyn Klearman
"Ra-Chel Hozisn was very professed. She took the time to answer all our questions, took the time to be thorough. Paul and Marilyn Klearmam"
We responded:
"Thank you, Marilyn! I'm happy to hear that Ra-Chel was able to assist you and Paul with all your questions. We strive to provide thorough and professional service, and it's great to know we met your expectations. We're always here if you need anything else!"
Om Patil
August 20, 2026
5
out of
5
rating by Om Patil
"I had a great experience working with Marie at State Farm! She was extremely helpful, patient, and professional throughout the entire process. She took the time to understand what I needed and helped me get the perfect quote. She made everything simple and stress-free. I truly appreciate her excellent customer service and would definitely recommend Marie to anyone looking for insurance."
We responded:
"Om, thank you for taking the time to leave us a review! I'm happy to hear that Marie was able to provide you with such helpful and professional service. It's great to know she made the process simple and stress-free for you. We appreciate your recommendation and support! Feel free to reach out if you need anything else!"
yayoink dab
August 20, 2026
5
out of
5
rating by yayoink dab
"Finally gave in and gave them a chance, they did so good by me I cant be happier, Livia was the one helping me and she was great! Gave me all the info i needed, answered all my questions, and got me a great rate
Highly highly recommend working with this agency if you are in the market
Thanks for everything"
We responded:
"Thank you! I'm really happy to hear that you had such a positive experience with our office. Livia is fantastic, and I'm glad she was able to provide all the information you needed and help you find a great rate. We appreciate your recommendation and are here if you need anything else!"
M Ham
August 19, 2026
5
out of
5
rating by M Ham
"Shoutout to Ryan at State Farm for being so amazing. I recommend Ryan he answered all my questions he’s amazing.
Thank you,
Hamedi Barbershop management."
We responded:
"I'm so glad to hear that Ryan was able to assist you and answer all your questions! We appreciate your recommendation and are happy to have you as part of our community. Let us know if we can help with anything else!"
Mark Furlong
August 17, 2026
5
out of
5
rating by Mark Furlong
"Fantastic service, especially from Christopher Bissell. He has gone the extra mile consistently."
We responded:
"Thanks for posting your review, Mark! Christopher takes pride in delivering top-tier support and ensuring all your insurance details are handled seamlessly, and knowing how much you value his efforts means a lot to our team. We are here whenever you need us next!"
John Fletcher
August 13, 2026
5
out of
5
rating by John Fletcher
"Marion is a very nice and knowledgeable representative. She made the process of renewing my policy easy. Thank you very much, Marion!!!"
We responded:
"Thank you for your review, John! I'm glad to hear that Marion made renewing your policy a smooth experience. We appreciate your kind words and are here if you need anything else. Thanks for choosing us!"
Antonio w
August 13, 2026
5
out of
5
rating by Antonio w
"Great customer service! Left no questions unanswered and was super helpful!"
We responded:
"Antonio, thank you for taking the time to leave us a review! I'm happy to hear that you found our customer service helpful and thorough. We always strive to make sure all your questions are answered. Feel free to reach out if you need anything else!"
Cheryl Felchner
August 12, 2026
5
out of
5
rating by Cheryl Felchner
"We currently reside in Illinois (soon to relocate full time to Missouri) & our Springfield IL State Farm Agent is unable to insure residents outside of Illinois. Called Bradford O’Neil State Farm office to gather information to establish our auto insurance in Missouri. Our St Louis daughter is insured with Bradford & Team and shared how pleased they were with their Bradford O’Neill Team for their autos and home owners insurance.
When I first called last week - I was gifted by speaking with Marie on Bradford’s Team. Wow!! How impressive Marie!! Great first impression & that sure isn’t easy to experience in today’s world!
Marie, such a true delight, welcoming & most knowledgeable. I had many questions for Marie, as my husband & I had the same State Farm Agency since at least 36 years for our auto & home owners insurance. We went from our original Illinois agent who retired a good number of years ago to current Springfield agent. So we didn’t think switching agencies would necessarily be an easy task. We were mistaken! Thanks to Marie!!
First of all, what a joy filled demeanor Marie displays via her phone skills. Marie was extremely patient and clearly articulated the questions I needed to answer, steps I needed to successfully transition our ins from IL to MO. Marie made sure all our questions were answered, apparently has been well trained & able to utilize the computer efficiently to enable an efficient & positive phone call. Marie has kept in timely communication with us. Just yesterday I contacted Marie re us securing rental insurance. Once again, without fail / Marie was clearly on top of her game. She ask concise questions and efficiently provided the necessary information to not only us but also for our current landlord.
No question, truly Marie is such a valuable asset to us, other clients of Bradford O’Neill Agency and entire State Farm across the nation!!! “Like a good. Neighbor… Marie @ State Farm was there for us!!” Awesome hire to your team Bradford O’Neill!!!
Once full time in STL we look forward to stopping by the office and saying hello & thank you again!!"
We responded:
"Cheryl, thank you for taking the time to leave us such a detailed review! I'm really happy to hear that Marie made such a positive impression and helped make your transition to Missouri insurance smooth and stress-free. It's wonderful to know that her patience and expertise stood out to you. We're grateful to have her on our team, and I’ll be sure to pass along your kind words. We look forward to welcoming you and seeing you in the office soon. Let us know if we can help with anything else!"
Adrian Strickland
August 10, 2026
5
out of
5
rating by Adrian Strickland
"Ryan assisted me through me process and helped me out a lot m!"
We responded:
"Adrian, thank you for taking the time to leave us a review! I'm happy to hear that Ryan was able to assist you and make the process easier. We're here for you, so feel free to reach out if you need anything else!"
Becko Copenhaver
August 10, 2026
5
out of
5
rating by Becko Copenhaver
"Max was very helpful and patient in explaining all of my options and the details of my policies"
We responded:
"Thank you, Becko! I'm happy to hear that Max was able to assist you with your policies and provide clear explanations. We always aim to make sure you feel informed and comfortable with your choices. Feel free to reach out if you need anything else!"
rhonda simmons
August 10, 2026
5
out of
5
rating by rhonda simmons
"GRIFFIN, MY NEW AGENT WAS VERY KNOWLEDGEABLE ABOUT MY POLICY AND VERY FRIENDLY AND HELPFUL"
We responded:
"Your feedback brightened our day, Rhonda! Answering your questions with patient, welcoming care is a top priority for Griffin and our whole team. Thank you for recognizing his dedication and choosing our Creve Coeur location!"
Alex Tan
August 8, 2026
5
out of
5
rating by Alex Tan
"I worked with Elissa Johnson and she was extremely helpful and efficient in assisting me in bundling and updating my renters/ auto insurance. I greatly appreciated her help!"
We responded:
"Alex, thank you for taking the time to leave us a review! I'm happy to hear that Elissa was able to assist you efficiently with your insurance needs. We appreciate your feedback and are glad to have you as part of our office family. Let us know if we can help with anything else!"
Kolli nagakarthik61
August 7, 2026
5
out of
5
rating by Kolli nagakarthik61
"I had a great experience talking with Angelica G. for my home insurance through State Farm. She was very helpful, responsive, and took the time to explain everything clearly. She made the whole process simple and easy, and I really appreciated her professionalism and patience. I would definitely recommend Angelica G. to anyone looking for a reliable insurance agent!"
We responded:
"Thank you, Kolli, for taking the time to leave us a review! I'm glad to hear that Angelica made your home insurance experience smooth and straightforward. We appreciate your recommendation and are happy to have been able to assist you. Feel free to reach out if you need anything else!"
Robert McLuckie
August 7, 2026
5
out of
5
rating by Robert McLuckie
"Thalia was very helpful and professional. Never felt rushed or pushed into anything. Much better rate than I was paying. Highly recommended."
We responded:
"Thank you, Robert! I'm glad to hear that Thalia provided you with such a positive experience and that you're happy with your new rate. We appreciate your recommendation and are here if you need anything else!"
Luis Ayala
August 7, 2026
5
out of
5
rating by Luis Ayala
"Me encanta el servicio. Gracias"
We responded:
"¡Luis, gracias por tu reseña! Me alegra saber que estás contento con nuestro servicio. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
Betty Haywood
August 5, 2026
5
out of
5
rating by Betty Haywood
"Andrew is incredible!! Highly recommended"
We responded:
"Betty, thank you for taking the time to leave us a review! I'm so glad to hear that Andrew made such a positive impression. We appreciate your recommendation and support. Let us know if we can help with anything else!"
Cathy Hart
August 4, 2026
5
out of
5
rating by Cathy Hart
"Reviewing my policies with Chris was very easy and straightforward. He is very easy to talk with and understand. I look forward to working with him more in the future."
We responded:
"Hi, Cathy! It's truly rewarding to hear about your interaction with Chris. Providing patient, clear explanations and creating a welcoming space to discuss your policy options is a top priority for our entire team. Thank you for recognizing his hard work. We look forward to continuing our partnership!"
sam piskulic
August 4, 2026
5
out of
5
rating by sam piskulic
"chris bissell was great at finding my ins"
We responded:
"Sam, thank you for your great feedback! I'm glad Chris was able to help you find the right insurance. We appreciate your support!"