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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jay Althoff

August 29, 2024

5  out of  5
rating by Jay Althoff
"Absolutely love State Farm and Kelly. Unbelievable person to work with. Loves my dumb questions."
We responded:
"Jay, thank you for your wonderful review! I'm glad to hear that Kelly has been so helpful and accommodating with your questions. We appreciate your trust in State Farm and look forward to continuing to assist you with your insurance needs. - Bradford O'Neil - State Farm Insurance Agent, Creve Coeur, MO"
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birat Bashyal

August 22, 2024

5  out of  5
rating by birat Bashyal
"Great service! I contacted Thalia Cruz to get the renters policy and she was very helpful and efficient in getting the declaration quickly. I would highly recommend anyone looking for insurance."
We responded:
"Thank you, Birat, for your positive review. I'm glad Thalia was able to assist you efficiently with your renters policy. We appreciate your recommendation and are here for any future insurance needs. - Bradford O'Neil - State Farm Insurance Agent, Creve Coeur, MO"
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alicia yerkes

August 14, 2024

5  out of  5
rating by alicia yerkes
"Sevina is the best, very attentive and worked hard to get my rates where I needed them to be"
We responded:
"Hey Alicia, Thanks for the awesome review! I'm glad Sevina could help you out and get your rates where you needed them. She's a valuable part of our team! If you need anything else, we're here for you. - Bradford O'Neil - State Farm Insurance Agent, Creve Coeur, MO"
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Dj Holmes

August 13, 2024

5  out of  5
rating by Dj Holmes
"My experience with Griffin was excellent! I definitely appreciate for following up and assisting with signing up for renters insurance. Took little to no time to provide my leasing company with the correct documents. He even helped educate me on choosing the correct life insurance. I couldn’t be more grateful for his phone call and being patient with me. Truly felt like I was in great hands. I will be sending my staff members his way as well! Overall 10/10"
We responded:
"Thanks so much for sharing your positive experience Dj! I'm so glad we could help you with your renters and life insurance needs. It's great to know you felt well taken care of and that everything was handled quickly and efficiently. Your recommendation means a lot to us! Let us know if there is anything else you need, we're here to help. - Bradford O'Neil - State Farm Insurance Agent, Creve Coeur, MO"
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Andrew Knop

August 9, 2024

5  out of  5
rating by Andrew Knop
"Sevina answered my questions quickly and professionally!"
We responded:
"Hey Andrew, Thanks for the awesome review! I'm glad Sevina could help you out quickly and professionally. If you have any more questions, we're here for you! - Bradford O'Neil - State Farm Insurance Agent, Creve Coeur, MO"
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Randy Eikel

August 8, 2024

5  out of  5
rating by Randy Eikel
"Thalia quickly responded to my request for some additional coverage with renters insurance. She was knowledgeable, efficient, and could articulate the coverages in plain English for me to easily make choices and decisions for coverage. Thank you."
We responded:
"Hey Randy, thanks a lot for your awesome review! I'm glad Thalia could help you out with your renters insurance needs. It's great to know she made everything clear and easy for you. If you need anything else, we're here for you! - Bradford O'Neil - State Farm Insurance Agent, Creve Coeur, MO"
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Emma Kovacs

August 5, 2024

5  out of  5
rating by Emma Kovacs
"Griffin helped me save a significant amount of money on my home insurance compared to other insurance companies in the area! He was super helpful and genuine; I would definitely recommend asking for him when you call State Farm!"
We responded:
"Hey Emma, I'm so glad Griffin could help you save on your home insurance! He's definitely a valuable part of our team. Thanks for recommending him and for the awesome review! If you need anything else, feel free to reach out! - Bradford O'Neil - State Farm Insurance Agent, Creve Coeur, MO"
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Gina heidbrink

July 29, 2024

5  out of  5
rating by Gina heidbrink
"Chis Bissell is my agent and we have car ,home & life insurance, wonderful agent. Very happy with his service. Been with state farm since 1995"
We responded:
"Gina, it's great to hear Chris provided you with wonderful service for your car, home, and life insurance. I'm grateful for your loyalty and trust in our office. Thank you for being a valued member of our State Farm family! Bradford O'Neil - State Farm Insurance Agent, Creve Coeur, MO"
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Linda D

July 8, 2024

5  out of  5
rating by Linda D
"Edited: I have been working with Ra-Chel for almost a year....she continues to as helpful today as she was when we first started working together to sort our my deceased son's auto insurance. I can't say enough about her. As I noted below...Ra-Chel is the best... if you are looking for a new agent, please give Ra-Chel a call. You will be most satisfied with the detailed attention she will give you. Much success to you Ra-Chel and God's continued blessings..... LD I have been working with Ra-Chel for the past 5 1/2 months since the passing of my son. Brian had his vehicle insurance with State Farm. Ra-Chelsea has been incredible, compassionate, always available to take my calls, explaining everything and has totally alleviated my stress in this extreme time of grief transitioning everything over to his estate and continuing coverage for my granddaughter. I couldn’t have done any of this without her assistance and expertise. She truly is here for her clients needs. Thank you Ra-Chel."
We responded:
"Thank you, Linda, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Ra-Chel, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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KYGOTC

June 26, 2024

5  out of  5
rating by KYGOTC
"Griffin hooked me up, excellent service"
We responded:
"Griffin, I'm thrilled you had an excellent experience with our service! I'm glad we could assist you and provide top-notch service. Thank you for choosing our office for your insurance needs! Bradford O'Neil - State Farm Insurance Agent, Creve Coeur, MO"
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Michael Fleming

June 14, 2024

5  out of  5
rating by Michael Fleming
"It was great, Mrs.Kelley help me with no issues are problems, she was great"
We responded:
"Michael, I'm thrilled to hear that Kelley provided you with great assistance without any issues! We're pleased that you had a smooth experience with us. If you ever need further help, feel free to reach out. - Bradford O'Neil - State Farm Insurance Agent, Creve Coeur, MO"
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WJL Properties

June 13, 2024

5  out of  5
rating by WJL Properties
"Chris Bissell in Bradfords office has been great to work with. I worked with Chris several years ago and he was definitely a great hire for this office. Thanks for all your hard work."
We responded:
"Thank you for recognizing Chris's exceptional service! I'm pleased to hear about your positive experience working with him. Providing top-notch service is our priority, and we're grateful for your feedback. If you ever need assistance in the future, feel free to reach out to our office. - Bradford O'Neil - State Farm Insurance Agent, Creve Coeur, MO"
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Rosanne Ellis

June 10, 2024

5  out of  5
rating by Rosanne Ellis
"I recently decided to change insurance companies due to continued premium increases and a friend recommended contacting Chris Bissell at State Farm (Bradford O’Neil). I’m so glad I did because Chris has been excellent! He has been very attentive, personal and responsive to my needs. Several times I’ve had the good fortune of having Kelly Termini answer the phone and, when Chris was not available, Kelly spent time pleasantly and patiently answering my many questions. Both Chris and Kelly are assets to Bradford O’Neil and State Farm. I’m very happy I followed my friend’s advice since I already feel they are “good neighbors” and that’s exactly what I want them to be."
We responded:
"Hi, Rosanne! Thank you for sharing your experience with us. It brightens our day to hear that Chris and Kelly have been able to provide you with excellent service. At Bradford O’Neil State Farm, we aim to be more than just an insurance provider; we strive to be good neighbors to our clients. Chris and Kelly truly exemplify this by being attentive, personal, and responsive to our customers' needs. We appreciate your friend's recommendation that led you to us, and we're honored to have you as part of our Bradford O'Neil State Farm family. If you ever have more questions or need assistance, please don't hesitate to reach out. We're here to continue being the reliable and supportive resource you deserve. - Bradford O'Neil - State Farm Insurance Agent, Creve Coeur, MO"
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James Bailey

June 3, 2024

5  out of  5
rating by James Bailey
"Caleb was helpful, attentive, and friendly throughout my stay at the office, finding great rates for life insurance. Thank you Doris, at Bradford O'Neil State Farm for going above and beyond in setting up multiple solutions to choose, and always keeping open communication through my process. Thank you again Doris for keeping me informed so well throughout my total loss claim process. You have relieved many concerns with your superb customer service. Additionally; Ra-Chel made for an easy transfer of vehicles on my policy, while saving me a little money in the process. Called in for confirmation of hail coverage on my policy and Ra-Chel was eager to put my mind at ease with detailed information about my coverage. Additionally, she made sure I was getting all the possible benefits for which I qualify."
We responded:
"Thank you, James, for your kind words. Caleb takes great pride in helping our clients find the best insurance for their particular needs! We take pride in what we do and are honored to have earned your business!"
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Dong Kyu Kim

June 3, 2024

5  out of  5
rating by Dong Kyu Kim
"Thalia C. was very helpful, speedy, and efficient in getting us setup with our new renter's insurance policy."
We responded:
"Dong Kyu, I'm thrilled to hear that Thalia provided you with speedy and efficient service in setting up your new renter's insurance policy! We're pleased to have met your expectations and look forward to assisting you with any future insurance needs. Thank you for choosing our office for your insurance coverage! - Bradford O'Neil - State Farm Insurance Agent, Creve Coeur, MO"
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Michael Wall

June 2, 2024

5  out of  5
rating by Michael Wall
"The team was responsive, professional, and helped guide me to the best policy for my needs. Thalia Cruz was absolutely fantastic in helping me through the process."
We responded:
"Michael, I'm thrilled to hear that Thalia was absolutely fantastic in guiding you to the best policy for your needs! We're pleased to have provided you with professional and responsive service. If you ever need assistance in the future, our office is here to help! - Bradford O'Neil - State Farm Insurance Agent, Creve Coeur, MO"
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Melany ponce de león

May 31, 2024

5  out of  5
rating by Melany ponce de león
"Really great costumer service! Thank you Ms. Thalia Cruz for the help."
We responded:
"Thank you, Melany, for your 5-star review! Thalia and I are pleased to have provided you with great customer service. We're grateful for your kind words and look forward to assisting you with any insurance needs in the future! Bradford O'Neil - State Farm Insurance Agent, Creve Coeur, MO"
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Eddie M. Washington

May 21, 2024

5  out of  5
rating by Eddie M. Washington
"Very Happy with my policies & thankful Chris helped me set up my Life Insurance & Home Insurance. Very appreciative!"
We responded:
"Eddie, I'm thrilled you're pleased with your life and home insurance policies! Chris and our team are grateful for your trust in setting everything up. We're elated to have you as a satisfied customer and look forward to assisting you further. Bradford O'Neil - State Farm Insurance Agent, Creve Coeur, MO"
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Jermarcho Fleming

May 15, 2024

5  out of  5
rating by Jermarcho Fleming
"Ms. Kelly was very nice and respectful"
We responded:
"Thank you, Jermarcho, for your feedback! I'm pleased to hear that Kelly provided you with a nice and respectful experience. At our office, we strive to ensure all our customers feel valued and well taken care of. Please feel free to reach out if you have any further insurance needs or questions. - Bradford O'Neil - State Farm Insurance Agent, Creve Coeur, MO"
Profile photo of Станислав Рязанов

Станислав Рязанов

May 14, 2024

5  out of  5
rating by Станислав Рязанов
"Thalia Cruz is the best agent! We made everything online, I didn't spend so much time as in other insurance companies. She made a quote exactly with details were provided by me. I'm glad that I found her! 100% recommended!"
We responded:
"Thalia, I'm pleased to hear about your seamless online experience and the detailed quote provided. Your recommendation means a lot to us! If you ever need assistance in the future, our office is here to help. - Bradford O'Neil - State Farm Insurance Agent, Creve Coeur, MO"
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DeWayne Love

May 8, 2024

5  out of  5
rating by DeWayne Love
"I had to redo my policy and Ms. Kelly T. was the one that helped me. She was very professional, courtesy and attentive to my needs. It was the most stressless process that I've had with any insurance agency. With professionals like Ms. Kelly, State Farm has " good hands". She is an asset to your company and the industry. Give her a commercial, smile."
We responded:
"DeWayne, your feedback is greatly appreciated! I'm thrilled to hear that Kelly provided you with professional, courteous, and attentive service during your policy update. We're pleased to have her on our team, and we're grateful for your kind words. If you have any future insurance needs, feel free to reach out to our office anytime! - Bradford O'Neil - State Farm Insurance Agent, Creve Coeur, MO"
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Nick Szwedo

April 29, 2024

5  out of  5
rating by Nick Szwedo
"Strongly recommend this State Farm team, it's great to do business with people that truly care about both your needs and your budget."
We responded:
"Nick, it makes us happy to know that we were able to help you with your insurance needs. Contact us anytime if you ever need anything. - Bradford O'Neil - State Farm Insurance Agent"
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Neto San-sen

April 29, 2024

5  out of  5
rating by Neto San-sen
"They work with you to find the exact coverage and discounts available."
We responded:
"Neto, thank you for the positive review! It makes us incredibly happy to know that we were able to help you with your insurance needs."
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Shante Hampton

April 29, 2024

5  out of  5
rating by Shante Hampton
"Rachelle was very knowledgeable and professional. She assisted me with a wide range of insurance questions including auto and life insurance. She helped me to think outside of the box. Thank you Rachelle!"
We responded:
"Shante, it was a joy working with you. Rachelle is a wonderful member of our team, and we’re glad she was able to assist you with your insurance needs. - Bradford O'Neil - State Farm Insurance Agent"
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Zac “Bassgarden” Cowan

April 26, 2024

5  out of  5
rating by Zac “Bassgarden” Cowan
"been a state farm insured driver for several years, and the bradford team has helped immensely with our vehicle being hit in front of our home. I appreciate Rachelle for going the extra mile to help in the event our total loss adjuster was not available to do so. Thank you very much for your assistance!"
We responded:
"Zac, its great to hear how Rachelle was able to ensure you received the help that you needed! We're here to support you whenever you need assistance, and we appreciate your kind words. Thanks for choosing us! - Bradford O'Neil - State Farm Insurance Agent"