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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


May 19, 2023

5  out of  5 rating by Notthexitstheeggrolls
"I have to leave this review to say thank you to Ra-Chel she has been so incredible with helping me through my insurance stuff and I recommend anyone needing information or insurance to see her thank you so much Ra-Chel!"

AA McLemore

May 19, 2023

5  out of  5 rating by AA McLemore
"Thalia made this process so easy! I just graduated and am moving to a new state, and she was very efficient, yet thorough, in helping explain my coverage options to me! It was great talking with her to really understand what is typical coverage and what would be a good fit for me. I love the personalization and knowing I have someone great to talk to when I have questions. I would highly recommend her and the Bradford O'Neil State Farm Agency."

gibran hyder

May 16, 2023

5  out of  5 rating by gibran hyder
"Thalia Cruz was very helpful and researched all options before giving me the final quote. She was very calm and humble with her approach. Overall it was a great experience."

Michelle Newman

May 5, 2023

5  out of  5 rating by Michelle Newman
"I want to thank Ra-chel she is very personable and very knowledgeable she is always there when I have questions about my coverages. She helped us through a claim when we didn't know which way to turn. She was there to help and answer any questions we had. I highly recommend this office give Ra-cbel a call she will take great care of you."

Shawn Newman

May 5, 2023

5  out of  5 rating by Shawn Newman
"Rachelle has always been avaliable to answer any questions that I or my wife has had even after hours. She does go above and beyond what is expected of her. We have no complaints when it comes to Rachelle. A big thanks to her for all she does."

Jimil Johnson

April 14, 2023

5  out of  5 rating by Jimil Johnson
"Thalia Cruz was very helpful and polite. Gave me all the information I needed to take care of my situation!"

Jr chavez

April 11, 2023

5  out of  5 rating by Jr chavez
"Had a great experience with Rachel Downs she helped me with replacing an old vehicle with a new one. Made the process easy to understand and helped alot, the fact that everyone is very respectful is the best part."


April 6, 2023

5  out of  5 rating by BuckeyeStitcher
"Ra-Chel was very knowledgeable and friendly. She reviewed all the options that were available for my property and offered her recommendations but I never felt like she was trying to "sell me" things I didn't need. She was able to give me a quote during our conversation--two other companies said they would call back with a quote in a couple days and never did. Thanks for making this process quick and easy!"

Suejan Dorsey

March 31, 2023

5  out of  5 rating by Suejan Dorsey
"I spoke to Thalia for literally 5 minutes and she was able to start my policy and correct some mistakes I made almost immediately! She was thorough and super quick! This process is almost always long and painful and she made it so easy"

Dreka Bernard

March 31, 2023

5  out of  5 rating by Dreka Bernard
"Great staff I always speak with Rochelle she’s great with answering any questions I have! I’ve been with this practice since 2014 and will continue any issues I have the staff is there to help."

Kayci Teller

March 29, 2023

5  out of  5 rating by Kayci Teller
"Very helpful and very friendly! Great experience over all"

Daniel Rojo

March 14, 2023

5  out of  5 rating by Daniel Rojo
"It was quick and easy. The customer service was real nice and I appreciate the help. She also gave me plenty of discounts while finding me a quote. Never had a car insurance do that for me."

Raito Gaming

March 1, 2023

5  out of  5 rating by Raito Gaming
"Thalia Cruz was very helpful and made sure everything was quick and easy."

Katarina Vasiljkovic

February 28, 2023

5  out of  5 rating by Katarina Vasiljkovic
"Amazing! They are so kind and helpful Rachel Downs is great agent"

Melvin Cruesoe

February 20, 2023

5  out of  5 rating by Melvin Cruesoe
"Max and Karina were amazing in setting up life insurance. They will get you set up with the best life insurance in Saint Louis"

James Bailey

February 3, 2023

5  out of  5 rating by James Bailey
"Caleb was helpful, attentive, and friendly throughout my stay at the office, finding great rates for life insurance. Thank you Doris, at Bradford O'Neil State Farm for going above and beyond in setting up multiple solutions to choose, and always keeping open communication through my process. Thank you again Doris for keeping me informed so well throughout my total loss claim process. You have relieved many concerns with your superb customer service. Additionally; Ra-Chel made for an easy transfer of vehicles on my policy, while saving me a little money in the process."

J Talley film

January 26, 2023

5  out of  5 rating by J Talley film
"Great people to work with there customer service is amazing !!! Thalia is amazing she is so professional and genuine and kind and personable all at the same time !!!"

Dejanah Allen

January 26, 2023

5  out of  5 rating by Dejanah Allen
"Thalia Cruz was very Great assisting me"

Amy Burbank

January 26, 2023

5  out of  5 rating by Amy Burbank
"I have been with State farm for quit a while now. They have always been professional and caring. Ra-Chel is very personable and helpful with any questions I may have."

Jasmine Lewis

January 25, 2023

5  out of  5 rating by Jasmine Lewis
"Karina was really helpful, she has great customer service."

Shonna Mae

January 25, 2023

5  out of  5 rating by Shonna Mae
"I had the pleasure of being assisted by Thalia and she was very helpful, knowledgeable, and very professional. Every question I had she answered and went above and beyond. I definitely would recommend her to everyone I know."


January 25, 2023

5  out of  5 rating by Casey
"Thalia was the one who walked me through my policy and showed me ways to save money as well as some added bonuses. Thank you so much Thalia for your help and guidance."

Taylor Aurand

January 25, 2023

5  out of  5 rating by Taylor Aurand
"Still using this Agent 3 years later ! 💗 I currently have been working. With Thalia and she has been helpful, quick, and pleasant. Thanks! I had great customer service my agent Ridge Tefft was very helpful and worked with me to get renters insurance! Thank you!"

Michael Guzman

January 25, 2023

5  out of  5 rating by Michael Guzman
"Some lady named Karina answered the phone.. I called to make a simple payment on my bill, but she was kind enough to explain personal item protection plans along with a few life policy options that come with financial perk$ in the future.. They've earned my personal business and looking to switch over all my business policies soon! I appreciated the professionalism."

Cheryl Bissell

January 25, 2023

5  out of  5 rating by Cheryl Bissell
"Chris, Bradford, and their team have always been very helpful with all my insurance needs and questions. Especially when it comes to life insurance. Explaining just what I needed and why."