Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Maria Tovar

Maria Tovar

March 14, 2025

5  out of  5
rating by Maria Tovar
"Obtuve una excelente atención de Carolina De Leon quien me explicó en Español sobre mi cobertura de auto ofreciéndome además mayor información sobre las pólizas funerarias que pueden mantener a mi familia segura en momentos difíciles. Es una ventaja poder tener una atención en tu idioma cuando se trata de cosas que debes manejar sin ninguna duda."
We responded:
"¡Gracias, Maria! Me alegra saber que Carolina pudo brindarte una atención excelente y explicarte todo en español. Es fundamental para nosotros que nuestros clientes se sientan cómodos y bien informados, especialmente en temas tan importantes como las coberturas de seguros. Si necesitas más información o tienes alguna pregunta en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Profile photo of Mary Zielinski

Mary Zielinski

March 13, 2025

5  out of  5
rating by Mary Zielinski
"Ra-Chel was very professional Efficient Friendly and kind toward me She gets a A+++. from me. Thank you again Ra-Chel!!🤗"
We responded:
"Thanks, Mary, for your feedback! I'm glad Ra-Chel gave you great service. I'll share your kind words with her. If you need more help, don't hesitate to contact our office."
Profile photo of Guadalupe Gamez

Guadalupe Gamez

March 11, 2025

5  out of  5
rating by Guadalupe Gamez
"I am very happy with this agency. Chris Bissell helped me with my life insurance. I could not be happier!"
We responded:
"Thank you, Guadalupe, for sharing your experience! I'm glad to know that Chris was able to assist you. Your happiness is important to us, and we're here to help with any future questions or needs you might have. Feel free to reach out anytime!"
Profile photo of Lauralee Coakley

Lauralee Coakley

March 11, 2025

5  out of  5
rating by Lauralee Coakley
"JC did a great job helping me with Drive Safe and Save app. He also did a great job reviewing my home and auto insurance!"
We responded:
"Thank you, Lauralee, for your wonderful feedback! I'm glad to hear that JC was able to assist you. It's great to have team members like him who are committed to providing excellent service. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Profile photo of Ariadna Paun

Ariadna Paun

March 7, 2025

5  out of  5
rating by Ariadna Paun
"The whole experience has been amazing! I was looking for a lower monthly payment and thanks to Griffin I pay half of what I was paying before but with more benefits. He has been very helpful in explaining the whole process and details of the policy! I also switched my homeowners insurance and it’s significantly less than I was paying before! Additionally, both Hayden and Kelly have been very professional, very helpful and so sweet on the phone! Overall I am very very pleased with the prices and the staff is exceptional! Thank you everyone! Highly recommend!!!"
We responded:
"Thank you, Ariadna, for sharing your wonderful experience! I'm glad Griffin was able to help you find a plan that offers more benefits at a lower cost. It's fantastic to know that Hayden and Kelly provided such professional and kind service over the phone. Your recommendation means a lot to us, and we're here for any future insurance needs you might have!"
Profile photo of Lisa Cartwright

Lisa Cartwright

March 4, 2025

5  out of  5
rating by Lisa Cartwright
"We are new customers and have been so impressed with Kelly. She goes above and beyond to assist us. She always responds promptly if we have questions and takes her time to review options with us. She is outstanding!"
We responded:
"Thank you, Lisa, for your wonderful feedback! I'm delighted to hear that Kelly has been providing exceptional service and going the extra mile to assist you. Her dedication to promptly addressing your questions and thoroughly reviewing options is truly appreciated. If you need any further assistance or have more questions, feel free to reach out to our office anytime. We're here to help!"
Profile photo of Leo Erickson

Leo Erickson

February 28, 2025

5  out of  5
rating by Leo Erickson
"Leo’s: Max was incredibly helpful in setting up my renters insurance. He provided detailed explanations and offered valuable insights into the claims process. I truly appreciated his support and expertise."
We responded:
"Thank you, Leo, for your wonderful feedback! I'm happy to hear that Max was able to assist you and provide valuable insights. We appreciate your mention of the background noise during your call, and we'll look into it to ensure a smoother experience next time. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Jeff clark

Jeff clark

February 25, 2025

5  out of  5
rating by Jeff clark
"The staff at his offices are great. Always helpful and willing to answer any questions you may have. He has been my agent for over 8 years. Would highly recommend. He has two locations in the St. Louis area."
We responded:
"Thank you for your wonderful feedback, Jeff! I'm so happy to know that our team has been helpful and attentive to your needs over the years. Your recommendation means a lot, and I'm grateful for your continued confidence in our services. If you ever have any questions or need assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Orlando Raez

Orlando Raez

February 18, 2025

5  out of  5
rating by Orlando Raez
"I spoke with Max Wright. He answered all my questions and made the insurance options easy to understand. I'm glad I called this office to insure my property."
We responded:
"Thank you, Orlando, for sharing your experience! I'm happy to hear that Max was able to assist you and clarify your insurance options. It's wonderful to know that you felt confident in choosing our office for your property insurance. If you have any more questions or need further assistance, please feel free to reach out."
Profile photo of Clark Emerson

Clark Emerson

February 14, 2025

5  out of  5
rating by Clark Emerson
"Kelly was very helpful getting me all set up after moving."
We responded:
"Thank you, Clark, for sharing your experience! I'm happy to hear that Kelly was able to assist you with your move and get everything set up smoothly. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Kimberly Kane

Kimberly Kane

February 13, 2025

5  out of  5
rating by Kimberly Kane
"We've been treated well by the team at Bradford O'Neil State Farm. Ra-Chel has been awesome to work with! She has solved our problems, saved us money, and checked in on us personally. She's a real asset for the company!"
We responded:
"Thank you, Kimberly! I'm happy to hear that you've had a positive experience with our team. Ra-Chel's dedication to solving problems and saving money is truly appreciated, and we're grateful to have her with us. If you need any further assistance or have questions, feel free to reach out anytime!"
Profile photo of fabian martinez

fabian martinez

February 6, 2025

5  out of  5
rating by fabian martinez
"Carolina De Leon y Jeraime muy buena mi experiencia a la hora de obtener mi aseguranza de apartamento y automóvil por un precio muy adcequible. Se los recomiendo 100%"
We responded:
"¡Gracias, Fabian! Nos alegra saber que Carolina y Jeraime hicieron de tu experiencia algo positivo al obtener tu seguro de apartamento y automóvil. Apreciamos mucho tu recomendación. Si necesitas más ayuda o tienes preguntas en el futuro, estamos aquí para ayudarte."
Profile photo of nicole schmidt

nicole schmidt

January 31, 2025

5  out of  5
rating by nicole schmidt
"Chris always goes above and beyond. He never seems bothered by my million questions on everything. Thanks for all you do Chris!!"
We responded:
"Thank you, Nicole, for sharing your experience! I'm happy to hear that Chris consistently goes above and beyond to assist you. We appreciate your kind words and are always here to help with any questions you may have. There's no such thing as too many questions!"
Profile photo of Tony Thomas

Tony Thomas

January 18, 2025

5  out of  5
rating by Tony Thomas
"Painless experience. Griffin helped me get a discount home and car insurance bundle. He was on top of his stuff and made things incredibly easy for me. Definitely recommend"
We responded:
"Thank you, Tony, for sharing your experience! I'm happy to know that Griffin was able to assist you with a discount on your insurance bundle. It's wonderful to hear that he made the process easy for you. We appreciate your recommendation and are here for any future insurance needs you might have."
Profile photo of April Bailey

April Bailey

January 13, 2025

5  out of  5
rating by April Bailey
"Thalia is very welcoming and professional. It was a pleasure to receive her call and communication was calm, comfortable. She offered a variety of services and was super helpful. Glad to be a part of the State Farm family. Thalia displayed GREAT customer service."
We responded:
"Thank you for sharing your experience, April! I'm glad Thalia's welcoming and professional approach made your interaction enjoyable. We're happy to have you as part of the State Farm family. If you have any questions or need further assistance, our office is here to help!"
Profile photo of Tom Mooney

Tom Mooney

January 13, 2025

5  out of  5
rating by Tom Mooney
"Ra-Chel was great to work with today and was able to quickly help with my questions."
We responded:
"Thank you, Tom, for sharing your experience! I'm glad Ra-Chel was able to assist you quickly and effectively. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Annette Lewis

Annette Lewis

January 3, 2025

5  out of  5
rating by Annette Lewis
"Thalia Cruz was a pleasure to work with. She was very knowledgable and made sure I got discounts giving me a good rate."
We responded:
"Thank you, Annette, for sharing your experience! I'm glad to hear that Thalia was able to assist you effectively and secure a good rate with discounts. Her knowledge and dedication are truly appreciated. If you have any further questions or need assistance, feel free to reach out."
Profile photo of Erik Sampa

Erik Sampa

December 21, 2024

5  out of  5
rating by Erik Sampa
"I love this insurance company!! The rates and fees are very reasonable!! The agents are always willing to go the extra mile!! My agent Kelly is the best!! She makes it easy when things become overwhelming while dealing with insurance issues. I’m a very happy satisfied customer! I strongly recommend this company!!!"
We responded:
"Thank you so much, Erik! We're delighted to know that you're satisfied with our services and find our rates reasonable. Kelly and the team are committed to making your experience as smooth as possible, and it's wonderful to hear that she's been such a great help to you. Your recommendation means a lot to us. If you ever need anything, we're here to assist!"
Profile photo of sara weisfish

sara weisfish

December 20, 2024

5  out of  5
rating by sara weisfish
"Thalia Cruz was super patient and helpful. Like a good neighbor! A pleasure to deal with!"
We responded:
"Thank you, Sara, for sharing your experience! I'm glad to hear that Thalia was patient and helpful. It's wonderful to know she made your experience a pleasure. If you have any questions or need assistance in the future, feel free to reach out to our office."
Profile photo of JTX

JTX

December 4, 2024

5  out of  5
rating by JTX
"Shoutouts to Hayden! Needed to get full coverage for my new car and Hayden’s transaction was smooth. When I needed to reschedule the payment and get it setup, Hayden was ready and gave me a call first thing in the morning and got me set up in minutes!"
We responded:
"Hayden is a valuable part of our team, and I'm glad he could assist you with getting full coverage for your policy. It's great to know that the transaction was smooth and that Hayden was proactive in helping you reschedule your payment. We appreciate your positive feedback and are here for any future needs or questions!"
Profile photo of Holly Hubenschmidt

Holly Hubenschmidt

November 26, 2024

5  out of  5
rating by Holly Hubenschmidt
"Kelly Termini in Bradford O'Neil's office is great. I had a billing problem that required some help. Kelly was with me every step of the way keeping me informed about options and how the process was going."
We responded:
"Holly, thank you for sharing your experience! I'm glad Kelly could assist you with your billing issue and keep you informed throughout the process. We're grateful to have her on our team. If you need any further assistance, don't hesitate to reach out."
Profile photo of Uday Kiran

Uday Kiran

November 14, 2024

2  out of  5
rating by Uday Kiran
"I had a good experience with State Farm for the first six months, but out of nowhere, they canceled my insurance. When I called to ask what happened, they were pretty rude and insisted that I was the one who canceled it, which I definitely didn’t. I spoke to a lady named Kelle, and she didn’t seem to care whether I was still insured or not. I got so frustrated that I told her not to bother renewing my policy"
We responded:
"Uday, thank you for sharing your experience. I'm sorry to hear about the confusion and frustration you encountered with your policy. It's concerning to learn about the issues you faced and the interaction with Kelle. Our goal is to provide excellent service, and it seems we fell short in your case. Please reach out to our office so we can address your concerns and assist you further. Your feedback is valuable, and we want to ensure a better experience in the future. - Bradford O'Neil"
Profile photo of Jeffrey Martin

Jeffrey Martin

November 11, 2024

5  out of  5
rating by Jeffrey Martin
"Thailia Cruze was just great in helping me get Homeowners Insurance on short notice."
We responded:
"Jeffrey, thank you for your wonderful review! I'm happy to hear that Thalia was able to assist you with your homeowner's insurance. We're grateful to have her on our team and always strive to provide prompt and efficient service. If you need any further assistance, feel free to reach out anytime. - Bradford O'Neil - State Farm Insurance Agent, Creve Coeur, MO"
Profile photo of Kel S

Kel S

November 6, 2024

5  out of  5
rating by Kel S
"Thank you Thalia for making choosing and purchasing my renter's insurance so easy! It was a bright spot in a stressful moving time."
We responded:
"Kel, thank you for your wonderful review! I'm happy to hear that Thalia made the process of choosing and purchasing your renter's insurance easy during your move. Moving can be stressful, so it's great to know we could provide a bright spot in your experience. If you need any further assistance, don't hesitate to reach out. - Bradford O'Neil - State Farm Insurance Agent, Creve Coeur, MO"
Profile photo of Matt Foster

Matt Foster

October 31, 2024

5  out of  5
rating by Matt Foster
"State Farm is fantastic! I usually speak with Kelly, who is amazing. I've had insurance companies before where they made me feel more like a transaction than a valued customer, but Kelly makes me feel like State Farm actually cares about me. Keep up the great work guys! 👍"
We responded:
"Matt, thank you for your fantastic review! We're happy to know that Kelly has made such a positive impact on your experience with us. It's important to us that our customers feel valued and cared for. Your kind words motivate us to keep up the great work. If you ever need anything, don't hesitate to reach out! - Bradford O'Neil - State Farm Insurance Agent, Creve Coeur, MO"