State Farm® Insurance Agent Bradford O'Neil

"¡Gracias, Angelita, por compartir tu experiencia! Me alegra saber que Carolina te brindó un servicio profesional y te explicó las opciones de seguros de manera clara. Si tienes alguna otra pregunta o necesitas más información, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"

"Thank you, Kyle! I'm happy to hear that Catherine provided such knowledgeable and patient service. Making the process simple and stress-free is what we aim for. If you have any more questions or need assistance, feel free to reach out anytime!"

"Thank you, Rodrigo! I'm happy to hear that Chris has been helpful with your insurance needs. We appreciate your kind words about our service. If you ever need anything else, feel free to reach out!"

"Thank you, Dani! I'm happy to hear that Hayden provided you with such a positive experience. It's wonderful that she could assist with your questions and app setup. We appreciate your recommendation and are here if you need anything else!"

"Thank you, Nicole! I'm happy to hear that Hayden was able to assist you with setting up the drive safe feature. Her expertise is truly appreciated, and I'm glad it made a difference for you. If you have any more questions or need further assistance, feel free to reach out anytime!"

"Thank you for your review! I'm happy to hear that Max was able to provide you with clear explanations and assist you in making informed decisions about your coverage. Our team is dedicated to ensuring you have the best experience possible. If you have any more questions or need further assistance, feel free to reach out!"

"Thank you, Awan Transportation! I'm so happy to hear about your positive experience with us. Jermaine is indeed a valuable part of our team, and I'm glad he could assist you effectively. If you ever need anything else, feel free to reach out! 😊"

"Kevin, thank you for your review! I'm happy to know you experienced such great service and savings with us. Our team is dedicated to providing professional assistance, and it's wonderful to see that reflected in your experience. If you have any more questions or need further assistance, feel free to reach out anytime!"

"Thank you, Hussein! I'm happy to hear that you enjoy visiting our office and find our team helpful. Griffin is indeed a valuable part of our team, and I'm glad he could assist you with your insurance needs. If there's anything else we can do for you, just let us know!"

"Thank you, Eric! I'm happy to hear that our team, especially Hayden, made your experience smooth and enjoyable. We're committed to providing excellent service and are here for any questions or needs you might have. Thanks for choosing us!"

"While we did correct the issue and added the rental coverage the same day your concerns were brought to our attention, we understand that doesn’t make up for the lack of timely communication or support during a stressful time. That’s on us, and we’re committed to doing better moving forward. Thank you for your honest feedback — it helps us grow, and we hope to earn back your trust."

"We sincerely apologize for the frustration and inconvenience this situation has caused you. You're absolutely right to expect clear communication and follow-through—especially when it comes to something as important as your insurance coverage. After reviewing your account, we recognized that rental coverage was mistakenly left off your policy, As soon as we became aware of the error, we corrected it the same day to ensure your policy now reflects what was originally discussed. We understand that this doesn’t undo the inconvenience you’ve experienced, and we truly regret the impact it’s had on your situation. Our team is reviewing what went wrong so we can prevent this from happening again and improve how we serve our clients going forward."

"We’re very sorry for the experience you had and for the mistake on our part regarding your rental car coverage. We understand how frustrating it is to be without a vehicle, As soon as we were made aware of the issue, we corrected your policy the same day to include rental coverage going forward. That said, we recognize this should have never happened in the first place, and we apologize for the lack communication."

"Thank you for your review! I'm happy to hear that Andrew was able to assist you in finding a great deal and that you're saving money each month. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime!"

"Dung Le, thank you for your review! I'm happy to hear that Angie was able to assist you with savings. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"

"Thank you, Jay! I'm happy to hear that Angie provided you with such great assistance. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"

"Thank you for your review! I'm happy to hear that Ra-Chel was able to assist you with your questions and provide the guidance you needed. It's great to know you feel well taken care of and have peace of mind with our service. We're grateful for your continued trust in us for your insurance. Let us know if there's anything else we can do for you!"

"Thank you for your review, Emily! I'm happy to hear that Ra-Chel has been so helpful and approachable. We appreciate your continued trust in us. If you ever have more questions or need assistance, feel free to reach out anytime!"

"Thank you for your review, Carson! I'm happy to hear that Thalia provided excellent service in helping you switch over to us. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime!"

"Thank you, Doe Boi flex, for sharing your experience! I'm so happy to hear that we were able to assist you during such a challenging time. It's important to us that you feel supported and cared for. If there's anything else you need, feel free to reach out. Take care!"

"Justin, we’re unable to locate you as a policyholder with our office. If you’d like to reach out directly, we’d love to learn more so we can resolve any issues. Please give us a call or stop by our office (314) 993-1420"

"¡Hola Cecilia! Me alegra saber que quedaste satisfecha con la ayuda que Carolina te brindó. Su amabilidad y dedicación son muy valiosas para nuestro equipo. Agradecemos mucho tu recomendación y estamos disponibles si necesitas algo más. ¡Gracias por comunicarte con nosotros!"

"Thank you, Tom, for sharing your experience! I'm glad to hear that Max was able to assist you effectively."

"Thank you, James, for sharing your experience! I'm happy to hear that Kelly was able to assist you efficiently and make the process smooth. Your appreciation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"