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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Venicia LaGun

November 1, 2023

5  out of  5 rating by Venicia LaGun
"Chris Bissell AND Kelly Termini are AMAZING! Kelly always comes through for me when I can't get InTouch with my guy Chris. This office have been helping me with my affairs for over 6 years and they don't miss a beat with all my needs. They are professional and explain everything in great details! Platinum service from the beginning to the end, nothing to small, nothing to big for them to handle."


October 26, 2023

5  out of  5 rating by Chris
"Thalia was absolutely wonderful and helped me get the best pricing to fit my needs! Even helped me get the price lower than the original quote!"

LTanya Sawyer

October 18, 2023

5  out of  5 rating by LTanya Sawyer
"Thalia Cruz was very professional. Thank you."

Melissa Ramirez

October 16, 2023

5  out of  5 rating by Melissa Ramirez
"Thalia was very professional and responsive to our needs and informed me as to policy within Missouri for homeowners. I felt at ease and reassured with our decision. I would recommend anyone needing insurance know you’ll be taken care of and protected with State Farm."

Trevar Downey

October 3, 2023

5  out of  5 rating by Trevar Downey
"Thalia got me all set up with the best rates! The best customer service out there."

Zuku Jin

October 2, 2023

5  out of  5 rating by Zuku Jin
"Thalia Cruz thanks for all the help!"

Mark Eggering

September 27, 2023

5  out of  5 rating by Mark Eggering
"I had the pleasure of speaking with Jermaine Cohen and had an amazing client experience. He was extremely patient and knowledgeable while I peppered him with questions. His communication was excellent throughout and we were able to save money while bundling both my cars and homeowners insurance. He set clear expectations and you could tell he was a very genuine and honest person. I spoke with many other agents while going through this process and they didn't even compare to his level of service. Great asset for his company and appreciated all of his help! Thanks!"

Amanda Copling

September 22, 2023

5  out of  5 rating by Amanda Copling
"Thank you Thalia for making the process of car insurance a painless one! We communicated through email mostly and she was thorough and efficient. Also, she was not pushy like I had experienced with other agents outside of State Farm, which I really appreciate."

Jack Dunn

September 6, 2023

5  out of  5 rating by Jack Dunn
"I knew Max Wright before he sold me this life insurance policy, but I was thoroughly impressed with his knowledge and willingness to help explain things to me. I have student loans, and I feel much better knowing my family will have financial support paying them in case something happens to me."

Alex England

August 29, 2023

5  out of  5 rating by Alex England
"I spoke with Thalia on the phone today. She was incredibly helpful and was able to get me a great price in just minutes. Thanks Thalia 😁"

Howard Fields

August 18, 2023

5  out of  5 rating by Howard Fields
"I could not be happier with Chris Bissell. He helped both myself and my wife with our Life Insurance. I would highly recommend Chris for your life insurance needs"

Austin Knebel

August 9, 2023

5  out of  5 rating by Austin Knebel
"Thalia very diligently and respectfully provided competitive insurance quotes to me for over a year before I decided to switch to State Farm. She helped me save $300, thanks Thalia!"

Julie Hill

August 3, 2023

5  out of  5 rating by Julie Hill
"Karina Guzman was very helpful with organizing our complicated insurance needs- including homeowners insurance, renters insurance, and vehicle insurance. Karina made sure our policy reflects exactly what we asked and also suggested safety measures we could take for insurance discounts. Thanks again, Karina!"

Christiana Hietter

July 21, 2023

5  out of  5 rating by Christiana Hietter
"I worked with Thalia to get a renters insurance policy, and she was quite helpful! The first phone call I had with her regarding the quote was very informative. We primarily communicated through email after the initial call, and she was always very fast and helpful in her replies for every question I had, no matter how small."

Eric Jezek

July 12, 2023

5  out of  5 rating by Eric Jezek
"We were on a very tight timeline to close on our home. We needed proof of insurability and Ra-Chel was in almost constant communication throughout the morning to get the paperwork I need to the title company. A+ Service."

Chris Nuño

July 11, 2023

5  out of  5 rating by Chris Nuño
"Working with Thalia Cruz has been great. They were very polite, patient, informative, and helpful!"

Hiero Layden

July 5, 2023

5  out of  5 rating by Hiero Layden
"Ra-Chel helped me with a home & auto quote today. She was incredibly thorough and great to work with!!"

Melva Johnson

July 3, 2023

5  out of  5 rating by Melva Johnson
"Max was able to help me with everything I needed. He really cares about his customers and I couldn't be more appreciative for all his time and help"

Tam Turner

June 30, 2023

5  out of  5 rating by Tam Turner
"Ra-Chel took care of helping me. She was very pleasant and informed me about ways the SF could keep me protected! Thanks for stellar service. 👍"

Paul Dravillas

June 29, 2023

5  out of  5 rating by Paul Dravillas
"Thalia from Bradford's office was extremely quick to respond and provided me the plan that was needed. Job well done."

Silvia Navia

June 6, 2023

5  out of  5 rating by Silvia Navia
"Today Ra-Chel Hozian helped me and she was fantastic, clear, fast and efficient! Thanks so much for your wonderful attention and time and effort to meet all my needs, Ra-Chel!"

Derinda Dawson

May 31, 2023

5  out of  5 rating by Derinda Dawson
"My call today with Karina was absolutely! She explained in great details about all of my policies, and helped me to navigate other options with no problems whatsoever! She gave outstanding customer service, and she was very knowledgeable about the insurance policies I have with them and processes. Karina took very good care of me, and that's something you can't get in every business establishment! I would highly recommend anyone going to this particular State Farm Agency!"

Richard Raglin

May 31, 2023

5  out of  5 rating by Richard Raglin
"MAX was able to assist me in setting up my policies in a very professional manor"

Brian Burkett

May 30, 2023

5  out of  5 rating by Brian Burkett
"I'm very pleased with Bradford and his team. Last year they helped us through a good repair and ultimate replacement of our slate roof and copper gutters. They walked us through the process and made an otherwise potentially stressful situation relatively easy. Just yesterday afternoon, I asked for a quote on a car I'm considering and Katie had a quote back to me within the hour. I find the team to be professional and courteous. Updated May 2023. I needed and updated policy to take delivery of a vehicle on Memorial Day. Ra-chel was happy to assist on a holiday weekend and put my mind at ease. Great service!"


May 19, 2023

5  out of  5 rating by Notthexitstheeggrolls
"I have to leave this review to say thank you to Ra-Chel she has been so incredible with helping me through my insurance stuff and I recommend anyone needing information or insurance to see her thank you so much Ra-Chel!"